Refund Policy

Refund Policy

Last Updated: 13/05/24

Thank you for shopping at LudiKids.

If you are not entirely satisfied with your purchase, we're here to help.

Refunds

You have 14 days to request a refund from the date you received the item.

To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at: contact@ludikids.co.uk